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April 16, 2025

AI Uncovered: Introducing Darktrace Incident Graph Evaluation for Security Threats (DIGEST)

Discover how Darktrace’s new DIGEST model enhances Cyber AI Analyst by using GNNs and RNNs to score and prioritize threats with expert-level precision before damage is done.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Margaret Cunningham, PhD
VP, Security & AI Strategy, Field CISO
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16
Apr 2025

DIGEST advances how Cyber AI Analyst scores and prioritizes incidents. Trained on over a million anonymized incident graphs, our model brings deeper context to severity scoring by analyzing how threats are structured and how they evolve. DIGEST assesses threats as an expert, before damage is done. For more details beyond this overview, please read our Technical Research Paper.

Darktrace combines machine learning (ML) and artificial intelligence (AI) approaches using a multi-layered, multi-method approach. The result is an AI system that continuously ingests data from across an organization’s environment, learns from it, and adapts in real time. DIGEST adds a new layer to this system, specifically to our Cyber AI Analyst, the first and most experienced AI Analyst in cybersecurity, dedicated to refining how incidents are scored and prioritized. DIGEST improves what your team uses to focus on what matters the most first.

To build DIGEST, we combined Graph Neural Networks (GNNs) to interpret incident structure with Recurrent Neural Networks (RNNs) to analyze how incidents evolve over time. This pairing allows DIGEST to reliably determine the potential severity of an incident even at an early stage to give the Cyber AI Analyst a critical edge in identifying high-risk threats early and recognizing when activity is unlikely to escalate.

DIGEST works locally in real-time regardless of whether your Darktrace deployment is on prem or in the cloud, without requiring data to be sent externally for decisions to be made. It was built to support teams in all environments, including those with strict data controls and limited connectivity.

Our approach to AI is unique, drawing inspiration from multiple disciplines to tackle the toughest cybersecurity challenges. DIGEST demonstrates how a novel application of GNNs and RNNs improves the prioritization and triage of security incidents. By blending interdisciplinary expertise with innovative AI techniques, we are able to push the boundaries of what’s possible and deliver it where it is needed most. We are eager to share our findings to accelerate progress throughout the broader field of AI development.

DIGEST: Pattern, progression, and prioritization

Most security incidents start quietly. A device contacting an unusual domain. Credentials are used at unexpected hours. File access patterns shift. The fundamental challenge is not always detecting these anomalies but knowing what to address first. DIGEST gives us this capability.

To understand DIGEST, it helps to start with Cyber AI Analyst, a critical component of our Self-Learning AI system and a front-line triage partner in security investigations. It combines supervised and unsupervised machine learning (ML) techniques, natural language processing (NLP), and graph-based reasoning to investigate and summarize security incidents.

DIGEST was built as an additional layer of analysis within Cyber AI Analyst. It enhances its capabilities by refining how incidents are scored and prioritized, helping teams focus on what matters most more quickly. For a general view of the ML and AI methods that power Darktrace products, read our AI Arsenal whitepaper. This paper provides insights regarding the various approaches we use to detect, investigate, and prioritize threats.

Cyber AI Analyst is constantly investigating alerts and produces millions of critical incidents every year. The dynamic graphs produced by Cyber AI Analyst investigations represent an abstract understanding of security incidents that is fully anonymized and privacy preserving. This allowed us to use the Call Home and aianalyst.darktrace.com services to produce a dataset comprising the broad structure of millions of incidents that Cyber AI analyst detected on customer deployments, without containing any sensitive data. (Read our technical research paper for more details about our dataset).

The dynamic graphs from Cyber AI Analyst capture the structure of security incidents where nodes represent entities like users, devices or resources, and edges represent the multitude of relationships between them. As new activity is observed, the graph expands, capturing the progression of incidents over time. Our dataset contained everything from benign administrative behavior to full-scale ransomware attacks.

Unique data, unmatched insights

Key terms

Graph Neural Networks (GNNs): A type of neural network designed to analyze and interpret data structured as graphs, capturing relationships between nodes.

Recurrent Neural Networks (RNNs): A type of neural network designed to model sequences where the order of events matters, like how activity unfolds in a security incident.

The Cyber AI Analyst dataset used to train DIGEST reflects over a decade of work in AI paired with unmatched expertise in cybersecurity. Prior to training DIGEST on our incident graph data set, we performed rigorous data preprocessing to ensure to remove issues such as duplicate or ill-formed incidents. Additionally, to validate DIGEST’s outputs, expert security analysts assessed and verified the model’s scoring.

Transforming data into insights requires using the right strategies and techniques. Given the graphical nature of Cyber AI Analyst incident data, we used GNNs and RNNs to train DIGEST to understand incidents and how they are likely to change over time. Change does not always mean escalation. DIGEST’s enhanced scoring also keeps potentially legitimate or low-severity activity from being prioritized over threats that are more likely to get worse. At the beginning, all incidents might look the same to a person. To DIGEST, it looks like the beginning of a pattern.

As a result, DIGEST enhances our understanding of security incidents by evaluating the structure of the incident, probable next steps in an incident’s trajectory, and how likely it is to grow into a larger event.

To illustrate these capabilities in action, we are sharing two examples of DIGEST’s scoring adjustments from use cases within our customers’ environments.

First, Figure 1 shows the graphical representation of a ransomware attack, and Figure 2 shows how DIGEST scored incident progression of that ransomware attack. At hour two, DIGEST’s score escalated to 95% well before observation of data encryption. This means that prior to seeing malicious encryption behaviors, DIGEST understood the structure of the incident and flagged these early activities as high-likelihood precursors to a severe event. Early detection, especially when flagged prior to malicious encryption behaviors, gives security teams a valuable head start and can minimize the overall impact of the threat, Darktrace Autonomous Response can also be enabled by Cyber AI Analyst to initiate an immediate action to stop the progression, allowing the human security team time to investigate and implement next steps.

Graph representation of a ransomware attack
Figure 1: Graph representation of a ransomware attack
Timeline of DIGEST incident score escalation. Note that timestep does not equate to hours, the spike in score to 95% occurred approximately 2 hours into the attack, prior to data encryption.
Figure 2:  Timeline of DIGEST incident score escalation. Note that timestep does not equate to hours, the spike in score to 95% occurred approximately 2 hours into the attack, prior to data encryption.

In contrast, our second example shown in Figure 3 and Figure 4 illustrates how DIGEST’s analysis of an incident can help teams avoid wasting time on lower risk scenarios. In this instance, Figure 3 illustrates a graph of unusual administrative activity, where we observed connection to a large group of devices. However, the incident score remained low because DIGEST determined that high risk malicious activity was unlikely. This determination was based on what DIGEST observed in the incident's structure, what it assessed as the probable next steps in the incident lifecycle and how likely it was to grow into a larger adverse event.

Graph representation of unusual admin activity connecting to a large group of devices.
Figure 3: Graph representation of unusual admin activity connecting to a large group of devices.
Timeline of DIGEST incident scoring, where the score remained low as the unusual event was determined to be low risk.
Figure 4: Timeline of DIGEST incident scoring, where the score remained low as the unusual event was determined to be low risk.

These examples show the value of enhanced scoring. DIGEST helps teams act sooner on the threats that count and spend less time chasing the ones that do not.

The next phase of advanced detection is here

Darktrace understands what incidents look like. We have seen, investigated, and learned from them at scale, including over 90 million investigations in 2024. With DIGEST, we can share our deep understanding of incidents and their behaviors with you and triage these incidents using Cyber AI Analyst.

Our ability to innovate in this space is grounded in the maturity of our team and the experiences we have built upon in over a decade of building AI solutions for cybersecurity. This experience, along with our depth of understanding of our data, techniques, and strategic layering of AI/ML components has shaped every one of our steps forward.

With DIGEST, we are entering a new phase, with another line of defense that helps teams prioritize and reason over incidents and threats far earlier in an incident’s lifecycle. DIGEST understands your incidents when they start, making it easier for your team to act quickly and confidently.

DIGEST is available in Darktrace 6.3, along with a new embedding model – DEMIST-2 – designed to provide reliable, high-accuracy detections for critical security use cases.

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Want to learn more?

If you are curious about the details of DIGEST’s dataset, model design, training, experiments, and model deployment, read our technical brief.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Margaret Cunningham, PhD
VP, Security & AI Strategy, Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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