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August 21, 2025

From VPS to Phishing: How Darktrace Uncovered SaaS Hijacks through Virtual Infrastructure Abuse

Darktrace identified coordinated SaaS account compromises across multiple customer environments. The incidents involved suspicious logins from VPS-linked infrastructure followed by unauthorized inbox rule creation and deletion of phishing-related emails. These consistent behaviors across devices point to a targeted phishing campaign leveraging virtual infrastructure for access and concealment. Discover how Darktrace uncovered this activity and what it means for the future of SaaS security.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Rajendra Rushanth
Cyber Analyst
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21
Aug 2025

What is a VPS and how are they abused?

A Virtual Private Server (VPS) is a virtualized server that provides dedicated resources and control to users on a shared physical device.  VPS providers, long used by developers and businesses, are increasingly misused by threat actors to launch stealthy, scalable attacks. While not a novel tactic, VPS abuse is has seen an increase in Software-as-a-Service (SaaS)-targeted campaigns as it enables attackers to bypass geolocation-based defenses by mimicking local traffic, evade IP reputation checks with clean, newly provisioned infrastructure, and blend into legitimate behavior [3].

VPS providers like Hyonix and Host Universal offer rapid setup and minimal open-source intelligence (OSINT) footprint, making detection difficult [1][2]. These services are not only fast to deploy but also affordable, making them attractive to attackers seeking anonymous, low-cost infrastructure for scalable campaigns. Such attacks tend to be targeted and persistent, often timed to coincide with legitimate user activity, a tactic that renders traditional security tools largely ineffective.

Darktrace’s investigation into Hyonix VPS abuse

In May 2025, Darktrace’s Threat Research team investigated a series of incidents across its customer base involving VPS-associated infrastructure. The investigation began with a fleet-wide review of alerts linked to Hyonix (ASN AS931), revealing a noticeable spike in anomalous behavior from this ASN in March 2025. The alerts included brute-force attempts, anomalous logins, and phishing campaign-related inbox rule creation.

Darktrace identified suspicious activity across multiple customer environments around this time, but two networks stood out. In one instance, two internal devices exhibited mirrored patterns of compromise, including logins from rare endpoints, manipulation of inbox rules, and the deletion of emails likely used in phishing attacks. Darktrace traced the activity back to IP addresses associated with Hyonix, suggesting a deliberate use of VPS infrastructure to facilitate the attack.

On the second customer network, the attack was marked by coordinated logins from rare IPs linked to multiple VPS providers, including Hyonix. This was followed by the creation of inbox rules with obfuscated names and attempts to modify account recovery settings, indicating a broader campaign that leveraged shared infrastructure and techniques.

Darktrace’s Autonomous Response capability was not enabled in either customer environment during these attacks. As a result, no automated containment actions were triggered, allowing the attack to escalate without interruption. Had Autonomous Response been active, Darktrace would have automatically blocked connections from the unusual VPS endpoints upon detection, effectively halting the compromise in its early stages.

Case 1

Timeline of activity for Case 1 - Unusual VPS logins and deletion of phishing emails.
Figure 1: Timeline of activity for Case 1 - Unusual VPS logins and deletion of phishing emails.

Initial Intrusion

On May 19, 2025, Darktrace observed two internal devices on one customer environment initiating logins from rare external IPs associated with VPS providers, namely Hyonix and Host Universal (via Proton VPN). Darktrace recognized that these logins had occurred within minutes of legitimate user activity from distant geolocations, indicating improbable travel and reinforcing the likelihood of session hijacking. This triggered Darktrace / IDENTITY model “Login From Rare Endpoint While User Is Active”, which highlights potential credential misuse when simultaneous logins occur from both familiar and rare sources.  

Shortly after these logins, Darktrace observed the threat actor deleting emails referring to invoice documents from the user’s “Sent Items” folder, suggesting an attempt to hide phishing emails that had been sent from the now-compromised account. Though not directly observed, initial access in this case was likely achieved through a similar phishing or account hijacking method.

 Darktrace / IDENTITY model "Login From Rare Endpoint While User Is Active", which detects simultaneous logins from both a common and a rare source to highlight potential credential misuse.
Figure 2: Darktrace / IDENTITY model "Login From Rare Endpoint While User Is Active", which detects simultaneous logins from both a common and a rare source to highlight potential credential misuse.

Case 2

Timeline of activity for Case 2 – Coordinated inbox rule creation and outbound phishing campaign.
Figure 3: Timeline of activity for Case 2 – Coordinated inbox rule creation and outbound phishing campaign.

In the second customer environment, Darktrace observed similar login activity originating from Hyonix, as well as other VPS providers like Mevspace and Hivelocity. Multiple users logged in from rare endpoints, with Multi-Factor Authentication (MFA) satisfied via token claims, further indicating session hijacking.

Establishing control and maintaining persistence

Following the initial access, Darktrace observed a series of suspicious SaaS activities, including the creation of new email rules. These rules were given minimal or obfuscated names, a tactic often used by attackers to avoid drawing attention during casual mailbox reviews by the SaaS account owner or automated audits. By keeping rule names vague or generic, attackers reduce the likelihood of detection while quietly redirecting or deleting incoming emails to maintain access and conceal their activity.

One of the newly created inbox rules targeted emails with subject lines referencing a document shared by a VIP at the customer’s organization. These emails would be automatically deleted, suggesting an attempt to conceal malicious mailbox activity from legitimate users.

Mirrored activity across environments

While no direct lateral movement was observed, mirrored activity across multiple user devices suggested a coordinated campaign. Notably, three users had near identical similar inbox rules created, while another user had a different rule related to fake invoices, reinforcing the likelihood of a shared infrastructure and technique set.

Privilege escalation and broader impact

On one account, Darktrace observed “User registered security info” activity was shortly after anomalous logins, indicating attempts to modify account recovery settings. On another, the user reset passwords or updated security information from rare external IPs. In both cases, the attacker’s actions—including creating inbox rules, deleting emails, and maintaining login persistence—suggested an intent to remain undetected while potentially setting the stage for data exfiltration or spam distribution.

On a separate account, outbound spam was observed, featuring generic finance-related subject lines such as 'INV#. EMITTANCE-1'. At the network level, Darktrace / NETWORK detected DNS requests from a device to a suspicious domain, which began prior the observed email compromise. The domain showed signs of domain fluxing, a tactic involving frequent changes in IP resolution, commonly used by threat actors to maintain resilient infrastructure and evade static blocklists. Around the same time, Darktrace detected another device writing a file named 'SplashtopStreamer.exe', associated with the remote access tool Splashtop, to a domain controller. While typically used in IT support scenarios, its presence here may suggest that the attacker leveraged it to establish persistent remote access or facilitate lateral movement within the customer’s network.

Conclusion

This investigation highlights the growing abuse of VPS infrastructure in SaaS compromise campaigns. Threat actors are increasingly leveraging these affordable and anonymous hosting services to hijack accounts, launch phishing attacks, and manipulate mailbox configurations, often bypassing traditional security controls.

Despite the stealthy nature of this campaign, Darktrace detected the malicious activity early in the kill chain through its Self-Learning AI. By continuously learning what is normal for each user and device, Darktrace surfaced subtle anomalies, such as rare login sources, inbox rule manipulation, and concurrent session activity, that likely evade traditional static, rule-based systems.

As attackers continue to exploit trusted infrastructure and mimic legitimate user behavior, organizations should adopt behavioral-based detection and response strategies. Proactively monitoring for indicators such as improbable travel, unusual login sources, and mailbox rule changes, and responding swiftly with autonomous actions, is critical to staying ahead of evolving threats.

Credit to Rajendra Rushanth (Cyber Analyst), Jen Beckett (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

References

·      1: https://cybersecuritynews.com/threat-actors-leveraging-vps-hosting-providers/

·      2: https://threatfox.abuse.ch/asn/931/

·      3: https://www.cyfirma.com/research/vps-exploitation-by-threat-actors/

Appendices

Darktrace Model Detections

•   SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent

•   SaaS / Compromise / Suspicious Login and Mass Email Deletes

•   SaaS / Resource / Mass Email Deletes from Rare Location

•   SaaS / Compromise / Unusual Login and New Email Rule

•   SaaS / Compliance / Anomalous New Email Rule

•   SaaS / Resource / Possible Email Spam Activity

•   SaaS / Unusual Activity / Multiple Unusual SaaS Activities

•   SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential

•   SaaS / Access / Unusual External Source for SaaS Credential Use

•   SaaS / Compromise / High Priority Login From Rare Endpoint

•   SaaS / Compromise / Login From Rare Endpoint While User Is Active

List of Indicators of Compromise (IoCs)

Format: IoC – Type – Description

•   38.240.42[.]160 – IP – Associated with Hyonix ASN (AS931)

•   103.75.11[.]134 – IP – Associated with Host Universal / Proton VPN

•   162.241.121[.]156 – IP – Rare IP associated with phishing

•   194.49.68[.]244 – IP – Associated with Hyonix ASN

•   193.32.248[.]242 – IP – Used in suspicious login activity / Mullvad VPN

•   50.229.155[.]2 – IP – Rare login IP / AS 7922 ( COMCAST-7922 )

•   104.168.194[.]248 – IP – Rare login IP / AS 54290 ( HOSTWINDS )

•   38.255.57[.]212 – IP – Hyonix IP used during MFA activity

•   103.131.131[.]44 – IP – Hyonix IP used in login and MFA activity

•   178.173.244[.]27 – IP – Hyonix IP

•   91.223.3[.]147 – IP – Mevspace Poland, used in multiple logins

•   2a02:748:4000:18:0:1:170b[:]2524 – IPv6 – Hivelocity VPS, used in multiple logins and MFA activity

•   51.36.233[.]224 – IP – Saudi ASN, used in suspicious login

•   103.211.53[.]84 – IP – Excitel Broadband India, used in security info update

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique

•   Initial Access – T1566 – Phishing

                       T1566.001 – Spearphishing Attachment

•   Execution – T1078 – Valid Accounts

•   Persistence – T1098 – Account Manipulation

                       T1098.002 – Exchange Email Rules

•   Command and Control – T1071 – Application Layer Protocol

                       T1071.001 – Web Protocols

•   Defense Evasion – T1036 – Masquerading

•   Defense Evasion – T1562 – Impair Defenses

                       T1562.001 – Disable or Modify Tools

•   Credential Access – T1556 – Modify Authentication Process

                       T1556.004 – MFA Bypass

•   Discovery – T1087 – Account Discovery

•      Impact – T1531 – Account Access Removal

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Rajendra Rushanth
Cyber Analyst

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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