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May 28, 2019

[Part 2] Top Cyber Hygiene Issues Leading to a Breach

Spotting cyber hygiene issues caused by a lapse of attention requires AI tools that alert critical changes to network activity. Read part two here!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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28
May 2019

Read the first part: Part one — A perimeter in ruins

Earlier this month, I discussed some of the most critical challenges that today’s institutions face in their efforts to reinforce the network perimeter. Eliminating common attack vectors, from unauthorized uploads in the cloud to outdated protocol usage on-premise, is an essential step toward a more secure digital future.

Ultimately, however, I concluded that even flawless cyber hygiene at the perimeter will never be a panacea for all possible cyber-threats, since defenders cannot possibly address vulnerabilities about which they aren’t yet aware. Building strong borders is vital, clearly, but as attackers continue to launch novel attacks, even 50-foot walls are imperiled by 50-foot ladders.

Of course, such concerns become merely academic when your walls aren’t placed correctly, or watched attentively, or expanded when the digital estate grows. For countless employees and organizations alike, the allure of convenience has weakened the perimeter in all of these ways and more, rendering the work of cyber-criminals exponentially easier. Yet given the complexity of the modern enterprise, discovering exactly where users have cut corners is often difficult for human security teams alone. Spotting cyber hygiene issues caused by a lack of due diligence — like the five detailed below — therefore requires AI tools that alert on critical changes to network activity in real time.

Issue #6: Not keeping an inventory of hardware on the network

As all manner of non-traditional IT makes its way into workplaces around the world, keeping an inventory of these seamlessly integrated devices often proves an arduous undertaking, one that many organizations shirk altogether. Between app-controlled thermostats and smart refrigerators, connected cameras and Bluetooth sensors, few security teams possess a rigorous list of the hardware under their care.

Yet attaining 100% network visibility is a prerequisite to any viable security posture. Attackers are increasingly targeting poorly secured IoT devices to bypass the perimeter at its weakest points, before moving laterally to compromise more sensitive databases and machines. By analyzing all traffic from the entire enterprise, Darktrace detects when new devices come online and alert on any unusual activity from them with its AI models, some of which are:

  • Device / New Device with Attack Tools
  • Unusual Activity / Anomalous SMB Read & Write from New Device
  • Unusual Activity / Sustained Unusual Activity from New Device
  • Unusual Activity / Unusual Activity from New Device

Issue #7: Using corporate devices for private use

While the divide between corporate and private networks is a primary facet of cyber hygiene, few employees are immune to the temptation and convenience of using company devices for personal use. Whether it’s torrenting movies, visiting social media websites, or checking personal email accounts during the workday, these activities all expose carefully guarded corporate environments to ones that are far less secure. At the same time, many organizations lack visibility over their own online traffic, preventing their security teams from catching such risky behavior until it’s already too late.

Employees have also been known to violate internal compliance policies by downloading unauthorized software for private purposes, which introduces serious security risks and opens the door for supply chain attacks. Darktrace has detected a plethora of threats related to such downloads across our customer base, including outdated software, network scanners, BitTorrent clients, and crypto-mining programs. Such compliance issues trigger a number of Darktrace’s behavioral models, for example:

  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Incoming RAR File
  • Compliance / BitTorrent
  • Compliance / Crypto Currency Mining Activity

To bypass compliance policies and access resources blocked by network administrators, employees often turn to VPNs as well as onion routing services like Tor, which facilitate anonymous communication. These services are equivalent to inhibiting security controls on the offending device; consequently, companies must have the ability to detect and terminate them whenever they are used on the network. Because Darktrace provides 100% visibility across the digital infrastructure, it can flag private VPN and Tor sessions with the following example models:

  • Anomalous Connection / New Outbound VPN
  • Compliance / Privacy VPN
  • Compliance / Tor Usage

Darktrace detected one such case earlier this year wherein a corporate device connected to a third-party VPN. Although this activity is not inherently risky or threatening in all situations, Darktrace’s understanding of the company’s network revealed that the device was the only one using the VPN — strongly suggesting a compliance violation. Moreover, when the device was not using the VPN service, it was seen making a large amount of HTTP post requests to another rare destination and displaying other signs of infection. It turned out that the device was infected with the elusive Ursnif trojan.

Figure 1: Darktrace’s external site summary showing that only one device in the network connected to the VPN.

Issue #8: Lack of strong access management

Ensuring that only rightful users have access to private company resources is a foundational component of cyber security. Yet as these users and their privileges continuously evolve, maintaining strong access management can be time-consuming and difficult.

Out of all the users in the network, the accounts to which the most attention should be paid are those with administrator or root privileges. While it is common to keep a tight control on high-privilege accounts, there are still organizations that find it hard to manage the access control well, making their devices more vulnerable to both malware and insider threats. In fact, even well-intentioned insiders can jeopardize the organization in the absence of strong access management, such as employees who download unauthorized software without understanding its associated risks.

Darktrace has a list of models to detect the unusual usage of credentials, including:

  • User / New Admin Credentials on Client
  • User / Overactive User Credential
  • SaaS / Unusual SaaS Administration

Issue #9: TFTP Usage

Trivial File Transfer Protocol (TFTP) is an application layer protocol commonly employed to transfer files between devices. Due to its relatively simplistic design and easy implementation, TFTP was very popular in the past. In the context of today’s sophisticated cyber-threats, however, TFTP has become highly insecure. Among the protocol’s numerous weaknesses from a cyber hygiene perspective is its lack of authentication mechanisms, a flaw which allows essentially anyone to read and write resources on the exposed device.

Darktrace’s Compliance / External TFTP model enables network administrators to detect any incoming TFTP connections from external IP addresses that don’t normally connect to the network. Crucially, Darktrace AI’s understanding what constitutes “normal” versus “abnormal” for each particular network serves to differentiate the most serious threats, as TFTP connections from a rare IP address are much more likely to be malicious than similar connections between known IP addresses on the network.

TFTP is just one example of insecure protocol usage – Darktrace monitors for the abnormal usage of various other attack-prone protocols as well. Another example is Telnet.

Issue #10: Unencrypted data transferred between internal and external devices

While encrypting communication can be a hassle, cleartext messages are liable to be intercepted or even altered by malicious actors — with potentially devastating ramifications. Indeed, Darktrace’s Compliance / FTP / Unusual Outbound FTP model has frequently flagged credentials being sent via unencrypted channels, which attackers could have used to access privileged resources within the company’s network.

In the first few months of 2019, Darktrace detected an unusual connection made to an external device on port 1414 using the IBM WebSphere MQ Protocol. When potentially sensitive information was transmitted in cleartext, Darktrace AI alerted the customer in real time.

Figure 2: Packet capture showing that potential sensitive information was captured

Sacrificing convenience for security in these most egregious cases remains the foundation of robust cyber hygiene, whether that means not torrenting Shrek 2 on a work laptop or taking inventory of the smart juicer in the office kitchen. Of course, just as no perimeter defenses are formidable enough to keep motivated attackers at bay, so too is there no level of due diligence sufficient to close off all possible attack vectors or ensure that all employees are compliant with internal policies. With cyber AI defenses like Darktrace, security teams have an extra set of eyes watching out for poor cyber hygiene practices across the entire digital infrastructure, empowering them to grow those infrastructures with confidence.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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October 20, 2025

Salty Much: Darktrace’s view on a recent Salt Typhoon intrusion

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What is Salt Typhoon?

Salt Typhoon represents one of the most persistent and sophisticated cyber threats targeting global critical infrastructure today. Believed to be linked to state-sponsored actors from the People’s Republic of China (PRC), this advanced persistent threat (APT) group has executed a series of high-impact campaigns against telecommunications providers, energy networks, and government systems—most notably across the United States.

Active since at least 2019, the group—also tracked as Earth Estries, GhostEmperor, and UNC2286—has demonstrated advanced capabilities in exploiting edge devices, maintaining deep persistence, and exfiltrating sensitive data across more than 80 countries. While much of the public reporting has focused on U.S. targets, Salt Typhoon’s operations have extended into Europe, the Middle East, and Africa (EMEA) where it has targeted telecoms, government entities, and technology firms. Its use of custom malware and exploitation of high-impact vulnerabilities (e.g., Ivanti, Fortinet, Cisco) underscores the strategic nature of its campaigns, which blend intelligence collection with geopolitical influence [1].

Leveraging zero-day exploits, obfuscation techniques, and lateral movement strategies, Salt Typhoon has demonstrated an alarming ability to evade detection and maintain long-term access to sensitive environments. The group’s operations have exposed lawful intercept systems, compromised metadata for millions of users, and disrupted essential services, prompting coordinated responses from intelligence agencies and private-sector partners worldwide. As organizations reassess their threat models, Salt Typhoon serves as a stark reminder of the evolving nature of nation-state cyber operations and the urgent need for proactive defense strategies.

Darktrace’s coverage

In this case, Darktrace observed activity in a European telecommunications organisation consistent with Salt Typhoon’s known tactics, techniques and procedures (TTPs), including dynamic-link library (DLL) sideloading and abuse of legitimate software for stealth and execution.

Initial access

The intrusion likely began with exploitation of a Citrix NetScaler Gateway appliance in the first week of July 2025. From there, the actor pivoted to Citrix Virtual Delivery Agent (VDA) hosts in the client’s Machine Creation Services (MCS) subnet. Initial access activities in the intrusion originated from an endpoint potentially associated with the SoftEther VPN service, suggesting infrastructure obfuscation from the outset.

Tooling

Darktrace subsequently observed the threat actor delivering a backdoor assessed with high confidence to be SNAPPYBEE (also known as Deed RAT) [2][3] to multiple Citrix VDA hosts. The backdoor was delivered to these internal endpoints as a DLL alongside legitimate executable files for antivirus software such as Norton Antivirus, Bkav Antivirus, and IObit Malware Fighter. This pattern of activity indicates that the attacker relied on DLL side-loading via legitimate antivirus software to execute their payloads. Salt Typhoon and similar groups have a history of employing this technique [4][5], enabling them to execute payloads under the guise of trusted software and bypassing traditional security controls.

Command-and-Control (C2)

The backdoor delivered by the threat actor leveraged LightNode VPS endpoints for C2, communicating over both HTTP and an unidentified TCP-based protocol. This dual-channel setup is consistent with Salt Typhoon’s known use of non-standard and layered protocols to evade detection. The HTTP communications displayed by the backdoor included POST requests with an Internet Explorer User-Agent header and Target URI patterns such as “/17ABE7F017ABE7F0”. One of the C2 hosts contacted by compromised endpoints was aar.gandhibludtric[.]com (38.54.63[.]75), a domain recently linked to Salt Typhoon [6].

Detection timeline

Darktrace produced high confidence detections in response to the early stages of the intrusion, with both the initial tooling and C2 activities being strongly covered by both investigations by Darktrace Cyber AI AnalystTM investigations and Darktrace models. Despite the sophistication of the threat actor, the intrusion activity identified and remediated before escalating beyond these early stages of the attack, with Darktrace’s timely high-confidence detections likely playing a key role in neutralizing the threat.

Cyber AI Analyst observations

Darktrace’s Cyber AI Analyst autonomously investigated the model alerts generated by Darktrace during the early stages of the intrusion. Through its investigations, Cyber AI Analyst discovered the initial tooling and C2 events and pieced them together into unified incidents representing the attacker’s progression.

Cyber AI Analyst weaved together separate events from the intrusion into broader incidents summarizing the attacker’s progression.
Figure 1: Cyber AI Analyst weaved together separate events from the intrusion into broader incidents summarizing the attacker’s progression.

Conclusion

Based on overlaps in TTPs, staging patterns, infrastructure, and malware, Darktrace assesses with moderate confidence that the observed activity was consistent with Salt Typhoon/Earth Estries (ALA GhostEmperor/UNC2286). Salt Typhoon continues to challenge defenders with its stealth, persistence, and abuse of legitimate tools. As attackers increasingly blend into normal operations, detecting behavioral anomalies becomes essential for identifying subtle deviations and correlating disparate signals. The evolving nature of Salt Typhoon’s tradecraft, and its ability to repurpose trusted software and infrastructure, ensures it will remain difficult to detect using conventional methods alone. This intrusion highlights the importance of proactive defense, where anomaly-based detections, not just signature matching, play a critical role in surfacing early-stage activity.

Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Specialist Security Researcher), Emma Foulger (Global Threat Research Operations Lead), Adam Potter (Senior Cyber Analyst)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Indicators of Compromise (IoCs)

IoC-Type-Description + Confidence

89.31.121[.]101 – IP Address – Possible C2 server

hxxp://89.31.121[.]101:443/WINMM.dll - URI – Likely SNAPPYBEE download

b5367820cd32640a2d5e4c3a3c1ceedbbb715be2 - SHA1 – Likely SNAPPYBEE download

hxxp://89.31.121[.]101:443/NortonLog.txt - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/123.txt - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/123.tar - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/pdc.exe - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443//Dialog.dat - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/fltLib.dll - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/DisplayDialog.exe - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/DgApi.dll - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/dbindex.dat - URI - Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/1.txt - URI - Possible DLL side-loading activity

hxxp://89.31.121[.]101:443/imfsbDll.dll – Likely DLL side-loading activity

hxxp://89.31.121[.]101:443/imfsbSvc.exe - URI – Likely DLL side-loading activity

aar.gandhibludtric[.]com – Hostname – Likely C2 server

38.54.63[.]75 – IP – Likely C2 server

156.244.28[.]153 – IP – Possible C2 server

hxxp://156.244.28[.]153/17ABE7F017ABE7F0 - URI – Possible C2 activity

MITRE TTPs

Technique | Description

T1190 | Exploit Public-Facing Application - Citrix NetScaler Gateway compromise

T1105 | Ingress Tool Transfer – Delivery of backdoor to internal hosts

T1665 | Hide Infrastructure – Use of SoftEther VPN for C2

T1574.001 | Hijack Execution Flow: DLL – Execution of backdoor through DLL side-loading

T1095 | Non-Application Layer Protocol – Unidentified application-layer protocol for C2 traffic

T1071.001| Web Protocols – HTTP-based C2 traffic

T1571| Non-Standard Port – Port 443 for unencrypted HTTP traffic

Darktrace Model Alerts during intrusion

Anomalous File::Internal::Script from Rare Internal Location

Anomalous File::EXE from Rare External Location

Anomalous File::Multiple EXE from Rare External Locations

Anomalous Connection::Possible Callback URL

Antigena::Network::External Threat::Antigena Suspicious File Block

Antigena::Network::Significant Anomaly::Antigena Significant Server Anomaly Block

Antigena::Network::Significant Anomaly::Antigena Controlled and Model Alert

Antigena::Network::Significant Anomaly::Antigena Alerts Over Time Block

Antigena::Network::External Threat::Antigena File then New Outbound Block  

References

[1] https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-239a

[2] https://www.trendmicro.com/en_gb/research/24/k/earth-estries.html

[3] https://www.trendmicro.com/content/dam/trendmicro/global/en/research/24/k/earth-estries/IOC_list-EarthEstries.txt

[4] https://www.trendmicro.com/en_gb/research/24/k/breaking-down-earth-estries-persistent-ttps-in-prolonged-cyber-o.html

[5] https://lab52.io/blog/deedrat-backdoor-enhanced-by-chinese-apts-with-advanced-capabilities/

[6] https://www.silentpush.com/blog/salt-typhoon-2025/

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.

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Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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October 15, 2025

How a Major Civil Engineering Company Reduced MTTR across Network, Email and the Cloud with Darktrace

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Asking more of the information security team

“What more can we be doing to secure the company?” is a great question for any cyber professional to hear from their Board of Directors. After successfully defeating a series of attacks and seeing the potential for AI tools to supercharge incoming threats, a UK-based civil engineering company’s security team had the answer: Darktrace.

“When things are coming at you at machine speed, you need machine speed to fight it off – it’s as simple as that,” said their Information Security Manager. “There were incidents where it took us a few hours to get to the bottom of what was going on. Darktrace changed that.”

Prevention was also the best cure. A peer organization in the same sector was still in business continuity measures 18 months after an attack, and the security team did not want to risk that level of business disruption.

Legacy tools were not meeting the team’s desired speed or accuracy

The company’s native SaaS email platform took between two and 14 days to alert on suspicious emails, with another email security tool flagging malicious emails after up to 24 days. After receiving an alert, responses often took a couple of days to coordinate. The team was losing precious time.

Beyond long detection and response times, the old email security platform was no longer performing: 19% of incoming spam was missed. Of even more concern: 6% of phishing emails reached users’ inboxes, and malware and ransomware email was also still getting through, with 0.3% of such email-borne payloads reaching user inboxes.

Choosing Darktrace

“When evaluating tools in 2023, only Darktrace had what I was looking for: an existing, mature, AI-based cybersecurity solution. ChatGPT had just come out and a lot of companies were saying ‘AI this’ and ‘AI that’. Then you’d take a look, and it was all rules- and cases-based, not AI at all,” their Information Security Manager.

The team knew that, with AI-enabled attacks on the horizon, a cybersecurity company that had already built, fielded, and matured an AI-powered cyber defense would give the security team the ability to fend off machine-speed attacks at the same pace as the attackers.

Darktrace accomplishes this with multi-layered AI that learns each organization’s normal business operations. With this detailed level of understanding, Darktrace’s Self-Learning AI can recognize unusual activity that may indicate a cyber-attack, and works to neutralize the threat with precise response actions. And it does this all at machine speed and with minimal disruption.

On the morning the team was due to present its findings, the session was cancelled – for a good reason. The Board didn’t feel further discussion was necessary because the case for Darktrace was so conclusive. The CEO described the Darktrace option as ‘an insurance policy we can’t do without’.

Saving time with Darktrace / EMAIL

Darktrace / EMAIL reduced the discovery, alert, and response process from days or weeks to seconds .

Darktrace / EMAIL automates what was originally a time-consuming and repetitive process. The team has recovered between eight and 10 working hours a week by automating much of this process using / EMAIL.

Today, Darktrace / EMAIL prevents phishing emails from reaching employees’ inboxes. The volume of hostile and unsolicited email fell to a third of its original level after Darktrace / EMAIL was set up.

Further savings with Darktrace / NETWORK and Darktrace / IDENTITY

Since its success with Darktrace / EMAIL, the company adopted two more products from the Darktrace ActiveAI Security Platform – Darktrace / NETWORK and Darktrace / IDENTITY.

These have further contributed to cost savings. An initial plan to build a 24/7 SOC would have required hiring and retaining six additional analysts, rather than the two that currently use Darktrace, costing an additional £220,000 per year in salary. With Darktrace, the existing analysts have the tools needed to become more effective and impactful.

An additional benefit: Darktrace adoption has lowered the company’s cyber insurance premiums. The security team can reallocate this budget to proactive projects.

Detection of novel threats provides reassurance

Darktrace’s unique approach to cybersecurity added a key benefit. The team’s previous tool took a rules-based approach – which was only good if the next attack featured the same characteristics as the ones on which the tool was trained.

“Darktrace looks for anomalous behavior, and we needed something that detected and responded based on use cases, not rules that might be out of date or too prescriptive,” their Information Security Manager. “Our existing provider could take a couple of days to update rules and signatures, and in this game, speed is of the essence. Darktrace just does everything we need - without delay.”

Where rules-based tools must wait for a threat to emerge before beginning to detect and respond to it, Darktrace identifies and protects against unknown and novel threats, speeding identification, response, and recovery, minimizing business disruption as a result.

Looking to the future

With Darktrace in place, the UK-based civil engineering company team has reallocated time and resources usually spent on detection and alerting to now tackle more sophisticated, strategic challenges. Darktrace has also equipped the team with far better and more regularly updated visibility into potential vulnerabilities.

“One thing that frustrates me a little is penetration testing; our ISO accreditation mandates a penetration test at least once a year, but the results could be out of date the next day,” their Information Security Manager. “Darktrace / Proactive Exposure Management will give me that view in real time – we can run it daily if needed - and that’s going to be a really effective workbench for my team.”

As the company looks to further develop its security posture, Darktrace remains poised to evolve alongside its partner.

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