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December 16, 2024

Breaking Down Nation State Attacks on Supply Chains

Explore how nation-state supply chain attacks like 3CX, NotPetya, and SolarWinds exploited trusted providers to cause global disruption, highlighting the urgent need for robust security measures.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Benjamin Druttman
Cyber Security AI Technical Instructor
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16
Dec 2024

Introduction: Nation state attacks on supply chains

In recent years, supply chain attacks have surged in both frequency and sophistication, evolving into one of the most severe threats to organizations across almost every industry. By exploiting third-party vendors and service providers, these attacks can inflict widespread disruption with a single breach. They have become a go-to choice for nation state actors and show no signs of slowing down. According to Gartner, the costs from these attacks will skyrocket “from $46 billion in 2023 to $138 billion by 2031” [1].  

But why are supply chains specifically such an irresistible target for threat actors? Dwight D. Eisenhower, the General of the US Army in World War II and former US President, once said, “you won’t find it difficult to prove that battles, campaigns, and even wars have been won or lost primarily because of logistics.”

The same is true in cyberspace and cyberwarfare. We live in an increasingly interconnected world. The provision of almost every service integral to our daily lives relies on a complex web of interdependent third parties.  

Naturally, threat actors gravitate towards these service providers. By compromising just one of them, they can spread through supply chains downstream to other organizations and raise the odds of winning their battle, campaign, or war.  

software supply chain sequence
Figure 1: Software supply chain attack cycle

A house built on open-source sand

Software developers face immense pressure to produce functional code quickly, often under tight deadlines. Adding to this challenge is the need to comply with stringent security requirements set by their DevSecOps counterparts, who aim to ensure that code is safe from vulnerabilities.  

Open-source repositories alleviate some of this pressure by providing pre-built packages of code and fully functioning tools that developers can freely access and integrate. These highly accessible resources enhance productivity and boost innovation. As a result, they have a huge, diverse user base spanning industries and geographies. However, given their extensive adoption, any security lapse can result in widespread compromise across businesses.

Cautionary tales for open-source dependencies

This is exactly what happened in December 2021 when a remote code execution vulnerability was discovered in Log4J’s software. In simple terms, it exposed an alarmingly straightforward way for attackers to take control of any system using Log4J.  

The scope for potential attack was unprecedented. Some estimates say up to 3 billion devices were affected worldwide, in what was quickly labelled the “single biggest, most critical vulnerability of the last decade” [2].

What ensued was a race between opportunistic nefarious actors and panicked security professionals. The astronomical number of vulnerable devices laid expansive groundwork for attackers, who quickly began probing potentially exploitable systems. 48% of corporate networks globally were scanned for the vulnerability, while security teams scrambled to apply the remediating patch [3].

The vulnerability attracted nation states like a moth to a flame, who, unsurprisingly, beat many security teams to it. According to the FBI and the US Cybersecurity and Infrastructure Agency (CISA), Iranian government-sponsored threat groups were found using the Log4J vulnerability to install cryptomining software, credential stealers and Ngrok reverse proxies onto no less than US Federal networks [4].  

Research from Microsoft and Mandiant revealed nation state groups from China, North Korea and Turkey also taking advantage of the Log4J vulnerability to deploy malware on target systems [5].  

If Log4j taught us anything, it’s that vulnerabilities in open-source technologies can be highly attractive target for nation states. When these technologies are universally adopted, geopolitical adversaries have a much wider net of opportunity to successfully weaponize them.  

It therefore comes as no surprise that nation states have ramped up their operations targeting the open-source link of the supply chain in recent years.  

Since 2020, there has been a 1300% increase in malicious threats circulating on open-source repositories. PyPI is the official open-source code repository for programming done in the Python language and used by over 800,000 developers worldwide. In the first 9 months of 2023 alone, 7,000 malicious packages were found on PyPI, some of which were linked to the North Korea state-sponsored threat group, Lazarus [6].  

Most of them were found using a technique called typosquatting, in which the malicious payloads are disguised with names that very closely resemble those of legitimate packages, ready for download by an unwitting software developer. This trickery of the eye is an example of social engineering in the supply chain.  

A hop, skip, and a jump into the most sensitive networks on earth

One of the most high-profile supply chain attacks in recent history occurred in 2023, targeting 3CX’s Desktop App – a widely used video communications by over 600,000 customers in various sectors such as aerospace, healthcare and hospitality.

The incident gained notoriety as a double supply chain attack. The initial breach originated from financial trading software called X_Trader, which had been infected with a backdoor.  A 3CX employee unknowingly downloaded the compromised X_Trader software onto a corporate device. This allowed attackers to steal the employee’s credentials and use them to gain access to 3CX’s network, spread laterally and compromising Windows and Mac systems.  

The attack moved along another link of the supply chain to several of 3CX’s customers, impacting critical national infrastructure like energy sector in US and Europe.  

For the average software provider, this attack shed more light on how a compromise of their technology could cause chaos for their customers.  

But nation states already knew this. The 3CX attack was attributed, yet again, to Lazarus, the same North Korean nation state blamed for implanting malicious packages in the Python repository.  

It’s also worth mentioning the astounding piece of evidence in a separate social engineering campaign which linked the 3CX hack to North Korea. It was an attack worthy of a Hollywood cyber block buster. The threat group, Lazarus, lured hopeful job candidates on LinkedIn into clicking on malicious ZIP file disguised as an attractive PDF offer for a position as a Developer at HSBC. The malware’s command and control infrastructure, journalide[.]org, was the same one discovered in the 3CX campaign.  

Though not strictly a supply chain attack, the LinkedIn campaign illustrates how nation states employ a diverse array of methods that span beyond the supply chain to achieve their goals. These sophisticated and well-resourced adversaries are adaptable and capable of repurposing their command-and-control infrastructure to orchestrate a range of attacks. This attack, along with the typosquatting attacks found in PyPI, serve as a critical reminder for security teams: supply chain attacks are often coupled with another powerful tactic – social engineering of human teams.

When the cure is worse than the disease

Updates to the software are a core pillar of cybersecurity, designed to patch vulnerabilities like Log4J and ensure it is safe. However, they have also proven to serve as alarmingly efficient delivery vessels for nation states to propagate their cyberattacks.  

Two of the most prolific supply chain breaches in recent history have been deployed through malicious updates, illustrating how they can be a double-edged sword when it comes to cyber defense.  

NotPetya (2017) and Solarwinds (2020)

The 2017 NotPetya ransomware attack exemplified the mass spread of ransomware via a single software update. A Russian military group injected malware on accounting software used by Ukrainian businesses for tax reporting. Via an automatic update, the ransomware was pushed out to thousands of customers within hours, crippled Ukrainian infrastructure including airports, financial institutions and government agencies.  

Some of the hardest hit victims were suppliers themselves. Maersk, the global shipping giant responsible for shipping one fifth of the world’s goods, had their entire global operations brought to a halt and their 76 ports temporarily shut down. The interruptions to global trade were then compounded when a FedEx subsidiary was hit by the same ransomware. Meanwhile, Merck, a pharmaceutical company, was unable to supply vaccines to the Center for Disease Control and Prevention due to the attack.  

In 2020, another devastating supply chain attack unfolded in a similar way. Threat actors tied to Russian intelligence embedded malicious code into Solarwinds’ Orion IT software, which was then distributed as an update to 18,000 organizations. Victims included at least eight U.S. government agencies, as well as several major tech companies.  

These two attacks highlighted two key lessons. First, in a hyperconnected digital world, nation states will exploit the trust organizations place in software updates to cause a ripple effect of devastation downstream. Secondly, the economies of scale for the threat actor themselves are staggering: a single malicious update provided the heavy lifting work of dissemination to the attacker. A colossal number of originations were infected, and they obtained the keys to the world’s most sensitive networks.

The conclusion is obvious, albeit challenging to implement; organizations must rigorously scrutinize the authenticity and security of updates to prevent far-reaching consequences.  

Some of the biggest supply chain attacks in recent history and the nation state actor they are attributed to
Figure 2: Some of the biggest supply chain attacks in recent history and the nation state actor they are attributed to

Geopolitics and nation States in 2024: Beyond the software supply chain

The threat to our increasingly complex web of global supply is real. But organizations must look beyond their software to successfully mitigate supply chain disruption. Securing hardware and logistics is crucial, as these supply chain links are also in the crosshairs of nation states.  

In July 2024, suspicious packages caused a warehouse fire at a depot belonging to courier giant DHL in Birmingham, UK. British counter-terrorism authorities investigated Russian involvement in this fire, which was linked to a very similar incident that same month at a DHL facility in Germany.  

In September 2024, camouflaged explosives were hidden in walkie talkies and pagers in Lebanon and Syria – a supply chain attack widely believed to be carried out by Israel.

While these attacks targeted hardware and logistics rather than software, the underlying rule of thumb remained the same: the compromise of a single distributor can provide the attackers with considerable economies of scale.

These attacks sparked growing concerns of coordinated efforts to sabotage the supply chain. This sentiment was reflected in a global survey carried out by HP in August 2024, in which many organisations reported “nation-state threat actors targeting physical supply chains and tampering with device hardware and firmware integrity” [7].

More recently, in November 2024, the Russian military unit 29155 vowed to “turn the lights out for millions” by threatening to launch cyberattacks on the blood supply of NATO countries, critical national infrastructure (CNI). Today, CNI encompasses more than the electric grid and water supply; it includes ICT services and IT infrastructure – the digital systems that underpin the foundations of modern society.    

This is nothing new. The supply and logistics-focused tactic has been central to warfare throughout history. What’s changed is that cyberspace has merely expanded the scale and efficiency of these tactics, turning single software compromises into attack multipliers. The supply chain threat is now more multi-faceted than ever before.  

Learnings from the supply chain threat landscape

Consider some of the most disastrous nation-state supply chain attacks in recent history – 3CX, NotPetya and Solarwinds. They share a remarkable commonality: the attackers only needed to compromise a single piece of software to cause rampant disruption. By targeting a technology provider whose products were deeply embedded across industries, threat actors leveraged the trust inherent in the supply chain to infiltrate networks at scale.

From a nation-state’s perspective, targeting a specific technology, device or service used by vast swathes of society amplifies operational efficiency. For software, hardware and critical service suppliers, these examples serve as an urgent wake-up call. Without rigorous security measures, they risk becoming conduits for global disruption. Sanity-checking code, implementing robust validation processes, and fostering a culture of security throughout the supply chain are no longer optional—they are essential.  

The stakes are clear: in the interconnected digital age, the safety of countless systems, industries and society at large depends on their vigilance.  

Screenshot of supply chain security whitepaper

Gain a deeper understanding of the evolving risks in supply chain security and explore actionable strategies to protect your organization against emerging threats. Download the white paper to empower your decision-making with expert insights tailored for CISOs

Download: Securing the Supply Chain White Paper

References

  1. https://www.gartner.com/en/documents/5524495
  1. CISA Insights “Remediate Vulnerabilities for Internet-Accessible Systems.”
  1. https://blog.checkpoint.com/security/the-numbers-behind-a-cyber-pandemic-detailed-dive/
  1. https://www.cisa.gov/news-events/cybersecurity-advisories/aa22-320a  
  1. https://www.microsoft.com/en-us/security/blog/2021/12/11/guidance-for-preventing-detecting-and-hunting-for-cve-2021-44228-log4j-2-exploitation/  
  1. https://content.reversinglabs.com/state-of-sscs-report/the-state-of-sscs-report-24  
  1. https://www.hp.com/us-en/newsroom/press-releases/2024/hp-wolf-security-study-supply-chains.html
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Benjamin Druttman
Cyber Security AI Technical Instructor

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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