Darktrace: The only Customers’ Choice for NDR in 2025

In a year defined by rapid change across the threat landscape, recognition from those who use and rely on security technology every day means the most.

That’s why we’re proud to share that Darktrace has been named the only Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR).

Out of 11 leading NDR vendors evaluated, Darktrace stood alone as the sole Customers’ Choice, a recognition that we feel reflects not just our innovation, but the trust and satisfaction of the customers who secure their networks with Darktrace every day.

What the Gartner® Peer Insights™ Voice of the Customer means

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).It’s not just a rating. We feel it’s a reflection of genuine customer sentiment and success in the field.

In our view, Customers consistently highlight Darktrace’s ability to:

• Detect and respond to unknown threats in real time
• Deliver unmatched visibility across IT, OT, and cloud environments
• Automate investigations and responses through AI-driven insights

We believe this recognition reinforces what our customers already know: that Darktrace helps them see, understand, and stop attacks others miss.

A rare double: recognized by customers and analysts alike

This distinction follows another major recogniton. Darktrace’s placement as a Leader in the Gartner® Magic Quadrant™ for Network Detection and Response earlier this year.

That makes Darktrace the only vendor to achieve both:

• A Leader status in the Gartner Magic Quadrant for NDR, and
• A Customers’ Choice in Gartner Peer Insights 2025

It’s a rare double that we feel reflects both industry leadership and customer trust, two perspectives that, together, define what great cybersecurity looks like.

A Customers’ Choice across the network and the inbox

To us, this recognition also builds on Darktrace’s momentum across multiple domains. Earlier this year, Darktrace was also named a Customers’ Choice for Email Security Platforms in the Gartner® Peer Insights™ report.

With more than 1,000 verified reviews across Network Detection and Response, Email Security Platforms, and Cyber Physical Systems (CPS), we at Darktrace are proud to be trusted across the full attack surface, from the inbox to the industrial network.

Thank you to our customers

We’re deeply grateful to every customer who shared their experience with Darktrace on Gartner Peer Insights. Your insights drive our innovation and continue to shape how we protect complex, dynamic environments across the world.

Discover why customers choose Darktrace for network and email security.

^{Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.}

^{GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.}

^{Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.}

^{Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025}

What is DragonForce?

DragonForce is a Ransomware-as-a-Service (RaaS) platform that emerged in late 2023, offering broad-scale capabilities and infrastructure to threat actors. Recently, DragonForce has been linked to attacks targeting the UK retail sector, resulting in several high-profile cases [1][2]. Moreover, the group launched an affiliate program offering a revenue share of roughly 20%, significantly lower than commissions reported across other RaaS platforms [3].

This Darktrace case study examines a DragonForce-linked RaaS infection within the manufacturing industry. The earliest signs of compromise were observed during working hours in August 2025, where an infected device started performing network scans and attempted to brute-force administrative credentials. After eight days of inactivity, threat actors returned and multiple devices began encrypting files via the SMB protocol using a DragonForce-associated file extension. Ransom notes referencing the group were also dropped, suggesting the threat actor is claiming affiliation with DragonForce, though this has not been confirmed.

Despite Darktrace’s detection of the attack in its early stages, the customer’s deployment did not have Darktrace’s Autonomous Response capability configured, allowing the threat to progress to data exfiltration and file encryption.

Darktrace's Observations

While the initial access vector was not clearly defined in this case study, it was likely achieved through common methods previously employed out by DragonForce affiliates. These include phishing emails leveraging social engineering tactics, exploitation of public-facing applications with known vulnerabilities, web shells, and/or the abuse of remote management tools.

Darktrace’s analysis identified internal devices performing internal network scanning, brute-forcing credentials, and executing unusual Windows Registry operations. Notably, Windows Registry events involving "Schedule\Taskcache\Tasks" contain subkeys for individual tasks, storing GUIDs that can be used to locate and analyze scheduled tasks. Additionally, Control\WMI\Security holds security descriptors for WMI providers and Event Tracing loggers that use non-default security settings respectively.

Furthermore, Darktrace identified data exfiltration activity over SSH, including connections to an ASN associated with a malicious hosting service geolocated in Russia.

1. Network Scan & Brute Force

Darktrace identified anomalous behavior in late August to early September 2025, originating from a source device engaging in internal network scanning followed by brute-force attempts targeting administrator credential, including “administrator”, “Admin”, “rdpadmin”, “ftpadmin”.

Upon further analysis, one of the HTTP connections seen in this activity revealed the use of the user agent string “OpenVAS-VT”, suggesting that the device was using the OpenVAS vulnerability scanner. Subsequently, additional devices began exhibiting network scanning behavior. During this phase, a file named “delete.me” was deleted by multiple devices using SMB protocol. This file is commonly associated with network scanning and penetration testing tool NetScan.

2. Windows Registry Key Update

Following the scanning phase, Darktrace observed the initial device then performing suspicious Winreg operations. This included the use of the ”BaseRegOpenKey” function across multiple registry paths.

Additional operations such as “BaseRegOpenKey” and “BaseRegQueryValue” were also seen around this time. These operations are typically used to retrieve specific registry key values and allow write operations to registry keys.

The registry keys observed included “SYSTEM\CurrentControlSet\Control\WMI\Security” and “Software\Microsoft\Windows NT\CurrentVersion\Schedule\Taskcache\Tasks”. These keys can be leveraged by malicious actors to update WMI access controls and schedule malicious tasks, respectively, both of which are common techniques for establishing persistence within a compromised system.

3. New Administrator Credential Usage

Darktrace subsequently detected the device using a highly privileged credential, “administrator”, via a successful Kerberos login for the first time. Shortly after, the same credential was used again for a successful SMB session.

These marked the first instances of authentication using the “administrator” credential across the customer’s environment, suggesting potential malicious use of the credential following the earlier brute-force activity.

4. Data Exfiltration

Prior to ransomware deployment, several infected devices were observed exfiltrating data to the malicious IP 45.135.232[.]229 via SSH connections [7][8]. This was followed by the device downloading data from other internal devices and transferring an unusually large volume of data to the same external endpoint.

The IP address was first seen on the network on September 2, 2025 - the same date as the observed data exfiltration activity preceding ransomware deployment and encryption.

Further analysis revealed that the endpoint was geolocated in Russia and registered to the malicious hosting provider Proton66. Multiple external researchers have reported malicious activity involving the same Proton66 ASN (AS198953 Proton66 OOO) as far back as April 2025. These activities notably included vulnerability scanning, exploitation attempts, and phishing campaigns, which ultimately led to malware [4][5][6].

Data Exfiltration Endpoint details.

• Endpoint: 45.135.232[.]229
• ASN: AS198953 Proton66 OOO
• Transport protocol: TCP
• Application protocol: SSH
• Destination port: 22

Further investigation into the endpoint using open-source intelligence (OSINT) revealed that it led to a Microsoft Internet Information Services (IIS) Manager console webpage. This interface is typically used to configure and manage web servers. However, threat actors have been known to exploit similar setups, using fake certificate warnings to trick users into downloading malware, or deploying malicious IIS modules to steal credentials.

5. Ransomware Encryption & Ransom Note

Multiple devices were later observed connecting to internal devices via SMB and performing a range of actions indicative of file encryption. This suspicious activity prompted Darktrace’s Cyber AI Analyst to launch an autonomous investigation, during which it pieced together associated activity and provided concrete timestamps of events for the customer’s visibility.

During this activity, several devices were seen writing a file named “readme.txt” to multiple locations, including network-accessible webroot paths such as inetpub\ and wwwroot\. This “readme.txt” file, later confirmed to be the ransom note, claimed the threat actors were affiliated with DragonForce.

At the same time, devices were seen performing SMB Move, Write and ReadWrite actions involving files with the “.df_win” extension across other internal devices, suggesting that file encryption was actively occurring.

Conclusion

The rise of Ransomware-as-a-Service (RaaS) and increased attacker customization is fragmenting tactics, techniques, and procedures (TTPs), making it increasingly difficult for security teams to prepare for and defend against each unique intrusion. RaaS providers like DragonForce further complicate this challenge by enabling a wide range of affiliates, each with varying levels of sophistication [9].

In this instance, Darktrace was able to identify several stages of the attack kill chain, including network scanning, the first-time use of privileged credentials, data exfiltration, and ultimately ransomware encryption. Had the customer enabled Darktrace’s Autonomous Response capability, it would have taken timely action to interrupt the attack in its early stages, preventing the eventual data exfiltration and ransomware detonation.

Credit to Justin Torres, Senior Cyber Analyst, Nathaniel Jones, VP, Security & AI Strategy, FCISO, & Emma Foulger, Global Threat Research Operations Lead.

Edited by Ryan Traill (Analyst Content Lead)

Appendices

References:

1. https://www.infosecurity-magazine.com/news/dragonforce-goup-ms-coop-harrods/

2. https://www.picussecurity.com/resource/blog/dragonforce-ransomware-attacks-retail-giants

3. https://blog.checkpoint.com/security/dragonforce-ransomware-redefining-hybrid-extortion-in-2025/

4. https://www.trustwave.com/en-us/resources/blogs/spiderlabs-blog/proton66-part-1-mass-scanning-and-exploit-campaigns/

5. https://www.trustwave.com/en-us/resources/blogs/spiderlabs-blog/proton66-part-2-compromised-wordpress-pages-and-malware-campaigns/

6. https://www.broadcom.com/support/security-center/protection-bulletin/proton66-infrastructure-tied-to-expanding-malware-campaigns-and-c2-operations

7. https://www.virustotal.com/gui/ip-address/45.135.232.229

8. https://spur.us/context/45.135.232.229

9. https://www.group-ib.com/blog/dragonforce-ransomware/

IoC - Type - Description + Confidence

·      45.135.232[.]229 - Endpoint Associated with Data Exfiltration

·      .readme.txt – Ransom Note File Extension

·      .df_win – File Encryption Extension Observed

MITRE ATT&CK Mapping

DragonForce TTPs vs Darktrace Models

Initial Access:

·      Anomalous Connection::Callback on Web Facing Device

Command and Control:

·      Compromise::SSL or HTTP Beacon

·      Compromise::Beacon to Young Endpoint

·      Compromise::Beaconing on Uncommon Port

·      Compromise::Suspicious SSL Activity

·      Anomalous Connection::Devices Beaconing to New Rare IP

·      Compromise::Suspicious HTTP and Anomalous Activity

·      DNS Tunnel with TXT Records

Tooling:

·      Anomalous File::EXE from Rare External Location

·      Anomalous File::Masqueraded File Transfer

·      Anomalous File::Numeric File Download

·      Anomalous File::Script from Rare External Location

·      Anomalous File::Uncommon Microsoft File then Exe

·      Anomalous File::Zip or Gzip from Rare External Location

·      Anomalous File::Uncommon Microsoft File then Exe

·      Anomalous File::Internet Facing System File Download

Reconnaissance:

·      Device::Suspicious SMB Query

·      Device::ICMP Address Scan

·      Anomalous Connection::SMB Enumeration

·      Device::Possible SMB/NTLM Reconnaissance

·      Anomalous Connection::Possible Share Enumeration Activity

·      Device::Possible Active Directory Enumeration

·      Anomalous Connection::Large Volume of LDAP Download

·      Device::Suspicious LDAP Search Operation

Lateral Movement:

·      User::Suspicious Admin SMB Session

·      Anomalous Connection::Unusual Internal Remote Desktop

·      Anomalous Connection::Unusual Long Remote Desktop Session

·      Anomalous Connection::Unusual Admin RDP Session

·      User::New Admin Credentials on Client

·      User::New Admin Credentials on Server

·      Multiple Device Correlations::Spreading New Admin Credentials

·      Anomalous Connection::Powershell to Rare External

·      Device::New PowerShell User Agent

·      Anomalous Active Directory Web Services

·      Compromise::Unusual SVCCTL Activity

Evasion:

·      Unusual Activity::Anomalous SMB Delete Volume

·      Persistence

·      Device::Anomalous ITaskScheduler Activity

·      Device::AT Service Scheduled Task

·      Actions on Objectives

·      Compromise::Ransomware::Suspicious SMB Activity (EM)

·      Anomalous Connection::Sustained MIME Type Conversion

·      Compromise::Ransomware::SMB Reads then Writes with Additional Extensions

·      Compromise::Ransomware::Possible Ransom Note Write

·      Data Sent to Rare Domain

·      Uncommon 1 GiB Outbound

·      Enhanced Unusual External Data Transfer

Darktrace Cyber AI Analyst Coverage/Investigation Events:

·      Web Application Vulnerability Scanning of Multiple Devices

·      Port Scanning

·      Large Volume of SMB Login Failures

·      Unusual RDP Connections

·      Widespread Web Application Vulnerability Scanning

·      Unusual SSH Connections

·      Unusual Repeated Connections

·      Possible Application Layer Reconnaissance Activity

·      Unusual Administrative Connections

·      Suspicious Remote WMI Activity

·      Extensive Unusual Administrative Connections

·      Suspicious Directory Replication Service Activity

·      Scanning of Multiple Devices

·      Unusual External Data Transfer

·      SMB Write of Suspicious File

·      Suspicious Remote Service Control Activity

·      Access of Probable Unencrypted Password Files

·      Internal Download and External Upload

·      Possible Encryption of Files over SMB

·      SMB Writes of Suspicious Files to Multiple Devices

_{The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.}

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