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February 10, 2025

From Hype to Reality: How AI is Transforming Cybersecurity Practices

AI hype is everywhere, but not many vendors are getting specific. Darktrace’s multi-layered AI combines various machine learning techniques for behavioral analytics, real-time threat detection, investigation, and autonomous response.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Carignan
SVP, Security & AI Strategy, Field CISO
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10
Feb 2025

AI is everywhere, predominantly because it has changed the way humans interact with data. AI is a powerful tool for data analytics, predictions, and recommendations, but accuracy, safety, and security are paramount for operationalization.

In cybersecurity, AI-powered solutions are becoming increasingly necessary to keep up with modern business complexity and this new age of cyber-threat, marked by attacker innovation, use of AI, speed, and scale. The emergence of these new threats calls for a varied and layered approach in AI security technology to anticipate asymmetric threats.

While many cybersecurity vendors are adding AI to their products, they are not always communicating the capabilities or data used clearly. This is especially the case with Large Language Models (LLMs). Many products are adding interactive and generative capabilities which do not necessarily increase the efficacy of detection and response but rather are aligned with enhancing the analyst and security team experience and data retrieval.

Consequently, many  people erroneously conflate generative AI with other types of AI. Similarly, only 31% of security professionals report that they are “very familiar” with supervised machine learning, the type of AI most often applied in today’s cybersecurity solutions to identify threats using attack artifacts and facilitate automated responses. This confusion around AI and its capabilities can result in suboptimal cybersecurity measures, overfitting, inaccuracies due to ineffective methods/data, inefficient use of resources, and heightened exposure to advanced cyber threats.

Vendors must cut through the AI market and demystify the technology in their products for safe, secure, and accurate adoption. To that end, let’s discuss common AI techniques in cybersecurity as well as how Darktrace applies them.

Modernizing cybersecurity with AI

Machine learning has presented a significant opportunity to the cybersecurity industry, and many vendors have been using it for years. Despite the high potential benefit of applying machine learning to cybersecurity, not every AI tool or machine learning model is equally effective due to its technique, application, and data it was trained on.

Supervised machine learning and cybersecurity

Supervised machine models are trained on labeled, structured data to facilitate automation of a human-led trained tasks. Some cybersecurity vendors have been experimenting with supervised machine learning for years, with most automating threat detection based on reported attack data using big data science, shared cyber-threat intelligence, known or reported attack behavior, and classifiers.

In the last several years, however, more vendors have expanded into the behavior analytics and anomaly detection side. In many applications, this method separates the learning, when the behavioral profile is created (baselining), from the subsequent anomaly detection. As such, it does not learn continuously and requires periodic updating and re-training to try to stay up to date with dynamic business operations and new attack techniques. Unfortunately, this opens the door for a high rate of daily false positives and false negatives.

Unsupervised machine learning and cybersecurity

Unlike supervised approaches, unsupervised machine learning does not require labeled training data or human-led training. Instead, it independently analyzes data to detect compelling patterns without relying on knowledge of past threats. This removes the dependency of human input or involvement to guide learning.

However, it is constrained by input parameters, requiring a thoughtful consideration of technique and feature selection to ensure the accuracy of the outputs. Additionally, while it can discover patterns in data as they are anomaly-focused, some of those patterns may be irrelevant and distracting.

When using models for behavior analytics and anomaly detection, the outputs come in the form of anomalies rather than classified threats, requiring additional modeling for threat behavior context and prioritization. Anomaly detection performed in isolation can render resource-wasting false positives.

LLMs and cybersecurity

LLMs are a major aspect of mainstream generative AI, and they can be used in both supervised and unsupervised ways. They are pre-trained on massive volumes of data and can be applied to human language, machine language, and more.

With the recent explosion of LLMs in the market, many vendors are rushing to add generative AI to their products, using it for chatbots, Retrieval-Augmented Generation (RAG) systems, agents, and embeddings. Generative AI in cybersecurity can optimize data retrieval for defenders, summarize reporting, or emulate sophisticated phishing attacks for preventative security.

But, since this is semantic analysis, LLMs can struggle with the reasoning necessary for security analysis and detection consistently. If not applied responsibly, generative AI can cause confusion by “hallucinating,” meaning referencing invented data, without additional post-processing to decrease the impact or by providing conflicting responses due to confirmation bias in the prompts written by different security team members.

Combining techniques in a multi-layered AI approach

Each type of machine learning technique has its own set of strengths and weaknesses, so a multi-layered, multi-method approach is ideal to enhance functionality while overcoming the shortcomings of any one method.

Darktrace’s Self-Learning AI is a multi-layered engine is powered by multiple machine learning approaches, which operate in combination for cyber defense. This allows Darktrace to protect the entire digital estates of the organizations it secures, including corporate networks, cloud computing services, SaaS applications, IoT, Industrial Control Systems (ICS), and email systems.

Plugged into the organization’s infrastructure and services, our AI engine ingests and analyzes the raw data and its interactions within the environment and forms an understanding of the normal behavior, right down to the granular details of specific users and devices. The system continually revises its understanding about what is normal based on evolving evidence, continuously learning as opposed to baselining techniques.

This dynamic understanding of normal partnered with dozens of anomaly detection models means that the AI engine can identify, with a high degree of precision, events or behaviors that are both anomalous and unlikely to be benign. Understanding anomalies through the lens of many models as well as autonomously fine-tuning the models’ performances gives us a higher understanding and confidence in anomaly detection.

The next layer provides event correlation and threat behavior context to understand the risk level of an anomalous event(s). Every anomalous event is investigated by Cyber AI Analyst that uses a combination of unsupervised machine learning models to analyze logs with supervised machine learning trained on how to investigate. This provides anomaly and risk context along with investigation outcomes with explainability.

The ability to identify activity that represents the first footprints of an attacker, without any prior knowledge or intelligence, lies at the heart of the AI system’s efficacy in keeping pace with threat actor innovations and changes in tactics and techniques. It helps the human team detect subtle indicators that can be hard to spot amid the immense noise of legitimate, day-to-day digital interactions. This enables advanced threat detection with full domain visibility.

Digging deeper into AI: Mapping specific machine learning techniques to cybersecurity functions

Visibility and control are vital for the practical adoption of AI solutions, as it builds trust between human security teams and their AI tools. That is why we want to share some specific applications of AI across our solutions, moving beyond hype and buzzwords to provide grounded, technical explanations.

Darktrace’s technology helps security teams cover every stage of the incident lifecycle with a range of comprehensive analysis and autonomous investigation and response capabilities.

  1. Behavioral prediction: Our AI understands your unique organization by learning normal patterns of life. It accomplishes this with multiple clustering algorithms, anomaly detection models, Bayesian meta-classifier for autonomous fine-tuning, graph theory, and more.
  2. Real-time threat detection: With a true understanding of normal, our AI engine connects anomalous events to risky behavior using probabilistic models. 
  3. Investigation: Darktrace performs in-depth analysis and investigation of anomalies, in particular automating Level 1 of a SOC team and augmenting the rest of the SOC team through prioritization for human-led investigations. Some of these methods include supervised and unsupervised machine learning models, semantic analysis models, and graph theory.
  4. Response: Darktrace calculates the proportional action to take in order to neutralize in-progress attacks at machine speed. As a result, organizations are protected 24/7, even when the human team is out of the office. Through understanding the normal pattern of life of an asset or peer group, the autonomous response engine can isolate the anomalous/risky behavior and surgically block. The autonomous response engine also has the capability to enforce the peer group’s pattern of life when rare and risky behavior continues.
  5. Customizable model editor: This layer of customizable logic models tailors our AI’s processing to give security teams more visibility as well as the opportunity to adapt outputs, therefore increasing explainability, interpretability, control, and the ability to modify the operationalization of the AI output with auditing.

See the complete AI architecture in the paper “The AI Arsenal: Understanding the Tools Shaping Cybersecurity.”

Figure 1. Alerts can be customized in the model editor in many ways like editing the thresholds for rarity and unusualness scores above.

Machine learning is the fundamental ally in cyber defense

Traditional security methods, even those that use a small subset of machine learning, are no longer sufficient, as these tools can neither keep up with all possible attack vectors nor respond fast enough to the variety of machine-speed attacks, given their complexity compared to known and expected patterns.

Security teams require advanced detection capabilities, using multiple machine learning techniques to understand the environment, filter the noise, and take action where threats are identified.

Darktrace’s Self-Learning AI comes together to achieve behavioral prediction, real-time threat detection and response, and incident investigation, all while empowering your security team with visibility and control.

Learn how AI is Applied in Cybersecurity

Discover specifically how Darktrace applies different types of AI to improve cybersecurity efficacy and operations in this technical paper.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Carignan
SVP, Security & AI Strategy, Field CISO

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July 24, 2026

Darktrace / EMAIL Expands Behavioral Defense Across Email and Collaboration Workflows

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Email and collaboration tools do more than carry messages. They are where organizations approve payments, share sensitive data, reset credentials, and make thousands of everyday decisions. Increasingly, they are interfaces through which humans direct AI agents in their daily activity. Email, Slack and Teams are high volume, rich with sensitive data, and an easy place to hide malicious activity.

The opportunity isn’t lost on bad actors. Darktrace / EMAIL detected more than 32 million high-confidence phishing emails globally in 2025, and 70% of those messages passed DMARC authentication.  Phishing is increasingly difficult to detect and familiar trust signals alone are not enough. People and security teams need to understand how a message fits the normal behavior of the sender, recipient, and organization. They also need to correlate activity across platforms to spot threats that span multiple channels.

To effectively secure against today’s evolved threats, security teams need to act at two levels: they need to help each employee make a safer decision ‘in the moment’, and they need to understand the wider patterns that may expose the business to risk.

Darktrace is introducing four new capabilities in Darktrace / EMAIL to address both challenges. The new features explain suspicious content more clearly to end users, strengthen the capabilities of Darktrace / Adaptive Human Defense with richer guidance, let organizations define their own patterns for detecting sensitive data in messages, and give security teams a process-level view of risk across email and collaboration workflows.

Darktrace / EMAIL Inbox Analysis highlights risky content within your emails

A warning is more useful when it explains what the user should look at. To help do that, we’ve expanded Darktrace / EMAIL’s Inbox Analysis Add-In to highlight potentially dangerous content within the body of emails that Darktrace / EMAIL flags as potentially suspicious or high risk.  

The add-in can highlight language designed to create urgency, financial references, requests for payment, suspicious links, and content that is unusual for the sender. Each highlighted element includes a pop up that explains why it may be suspicious. Instead of asking an employee to accept a verdict without context, the analysis helps them examine the message and make a more informed decision.

Enhanced Just-In-Time Training Banners in Darktrace / Adaptive Human Defense

Enhanced Just-In-Time Training Banners build on the same principle. The banners now include a contextual header, actionable advice, and specific detection context. This gives employees more useful guidance at the point of risk without adding unnecessary information or cognitive load.

Together, the capabilities help turn a warning into a short learning moment. Employees can see what looks unusual, understand what action to take, and build their judgment.

Custom Sensitive Data Detection in Darktrace / EMAIL - Data Loss Prevention

Sensitive data is different for every business. Standard categories such as payment card details or government identifiers matter, but organizations also have their own customer codes, project names, research formats, account structures, and internal identifiers.

Custom Sensitive Data Detection in Darktrace / EMAIL - Data Loss Prevention allows administrators to write custom expressions for the data their organization needs to protect. Matched content can trigger existing model actions and data loss prevention (DLP) workflows, extending Darktrace's DLP capabilities.

This extends data loss detection beyond a fixed library of common data types. Security teams can apply controls to information that is sensitive in the context of their own organization and adapt those controls as the business changes.

Introducing Email and Collaboration Workflow Risk Posture Dashboards

Some of the most important risks are not isolated events. They are repeated ways of working that create an opening for error, misuse, or attack. For example, a payment request may be one suspicious message, but a recurring approval workflow that relies on weak verification is a business process risk.

The new Email and Collaboration Workflow Risk Posture Dashboard analyzes email and collaboration data across Email, Microsoft Teams, Slack and Zoom to provide a process-level view of risk in the organization. These may include financial authorization workflows, sensitive data sharing patterns, and activity that could expose credentials.

The dashboard brings these patterns into a view and provides actionable recommendations. This helps security teams determine where to investigate or strengthen controls, where ownership needs to be clarified, and where the business may need to change a risky process. It gives CISOs a clearer view of how human and communication risk is embedded in everyday operations, not only where individual alerts occur.

Behavior connects the individual decision to the wider risk

These capabilities build on Darktrace’s unique behavioral approach to security. We use Adaptive AI to learn how people and AI normally behave within an organization, creating the context needed to recognize when activity changes.

Within the Darktrace Behavioral Defense Platform, Darktrace / EMAIL helps protect people against phishing, account takeover, data exfiltration, and human risk across email and collaboration tools. The new capabilities extend that protection in both directions. They give employees clearer context for the decision in front of them, while giving security leaders a broader view of the workflows and behavior that create risk across the organization.

The result is not simply more alerts. It is a better understanding of why something is risky, what action to take, and where the organization can reduce risk before a familiar process becomes an easy route for an attacker.

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Carlos Gray
Senior Product Marketing Manager, Email

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July 24, 2026

When Guardrails Break: Why Securing AI Requires Behavioral Detection and Autonomous Containment

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Bottom line up front: Governance, guardrails, identity controls, and secure development are necessary to secure AI, but they are not sufficient. AI systems are probabilistic, adaptive, and non-deterministic. Therefore, organizations need two critical layers of security:

  1. Behavioral-based detection that can identify when AI begins to act outside its intended purpose; and  
  2. Surgical, explainable autonomous containment that can stop risky activity before it causes material damage.  

That capability depends on multiple specialized AI models working together, not one LLM making every decision.

Organizations are embedding AI into development, business operations, and security workflows faster than most security programs can adapt. The risk is no longer limited to the model. It extends across prompts, data, identities, agents, memory, APIs, tools, permissions, and the trust relationships connecting them.

In my recent blog, Securing AI: Analysis of the Complete Security Stack with Governance and Controls, I outlined a defense-in-depth strategy spanning governance, identity, data security, secure development, runtime detection, autonomous containment, and recovery. The most urgent requirement across that architecture is the ability to understand how AI behaves in practice and contain it when that behavior becomes risky.  

Why non-deterministic systems require behavioral-based detection

Traditional controls remain foundational. Organizations need least privilege, strong identity controls, secure-by-design architecture, data governance, AI inventories, guardrails, testing, and clear boundaries on autonomy.

But deterministic controls, which assume predictable and repeatable behavior, cannot fully secure non-deterministic systems, where the same input may not always produce the same outcome.

AI agents can interpret the same instruction differently, chain individually authorized actions into an unsafe outcome, or pursue a legitimate goal through a method the organization did not anticipate. One of the most recent examples of this is the incident that OpenAI and Hugging Face jointly disclosed, where an autonomous agent escaped its intended testing boundaries and compromised Hugging Face infrastructure.  

An agent may have permission to access data and invoke a tool, but that does not mean every use of that access is appropriate. It is not enough to know whether an action is allowed. Organizations need to know whether it makes sense.

  • Is this normal for this agent?  
  • Is it acting within its intended purpose?  
  • Is it accessing unusual data, invoking an unexpected tool, or beginning to drift?  
  • Do a series of ordinary-looking actions become risky when viewed together?

Behavioral-based detection specific to an environment or organization with an understanding of context and risk enables provides the needed detection engineering for AI systems. It learns normal activity across people, systems, data, devices, and AI agents, then identifies deviations and evaluates their risk, intent, and context. This enables detection of misuse, abuse, compromise, manipulation, and unintended behavior even when no known attack signature or explicit policy violation exists.

Why accuracy is the foundation for SOC optimization

AI will only improve the SOC if it produces accurate, explainable, and actionable outcomes.

If analysts must manually validate every AI-generated finding because they cannot understand the evidence or confidence behind it, automation has not reduced workload. It has moved the workload. False positives increase fatigue. False negatives cause the most risk and damage to organizations. Inaccurate autonomous actions can disrupt critical operations.

Accuracy is therefore more than a model-performance metric. It is the prerequisite for analyst trust, SOC optimization, and safe autonomous response.

That accuracy is unlikely to come from one model.

Generative AI is valuable for natural-language analysis, summarization, and human interaction. But an LLM should not be the sole analytical engine for behavioral-based detection, investigation, risk assessment, and containment. Interpretability and consistency are required for high-consequence security decisions.

A stronger architecture uses multiple specialized AI systems collaboratively:  

  • Behavioral models can establish normal activity.  
  • Unsupervised learning can identify novel anomalies.  
  • Graph analysis can evaluate relationships among agents, identities, systems, and tools.  
  • Other models can correlate events, investigate competing hypotheses, and assess risk.  
  • Semantic models can analyze language where behavior-based language analysis is needed but this can be used in tandem with vector embeddings, graph neural networks, and a variety of other AI systems.

Each model contributes a different analytical perspective. Their outputs can corroborate one another, improving accuracy and creating a more reliable basis for response. The objective is not one model operating as an oracle. It is layered, adaptive intelligence designed to produce decisions the SOC can understand and trust.

Autonomous containment is required to secure autonomous systems

Many SOCs remain hesitant to trust LLM-based agents with autonomous containment. That concern is reasonable. A poorly selected response can isolate the wrong asset, stop a critical workflow, block a legitimate identity, or create more operational damage than the original incident.

But relying exclusively on human response is also not viable.

AI systems can operate at machine speed. They can expose sensitive data, execute workflows, modify records, call tools, or propagate actions across connected systems before an analyst can investigate and intervene. The behavior may be unintentional, the result of an agent optimizing toward a goal, or caused by misuse, compromise, prompt injection, or offensive AI.

Intent affects the investigation. It does not change the need to stop the damage.

Organizations need autonomous response, but it must be surgical and explainable. The objective is not to shut down an entire agent, user, application, or business process whenever an anomaly occurs. It is to interrupt the specific risky behavior: block an unusual connection, constrain a tool call, stop an abnormal data transfer, or temporarily limit an agent when it is performing anomalous, risky activity.  

That buys humans time. It stops the spread, limits damage, and allows the SOC to investigate without unnecessarily disrupting the business.

Layered, Adaptive AI provides a path forward

Darktrace has spent more than a decade researching and operationalizing layered, behavioral, Adaptive AI that learns a specific organization rather than relying only on historic attacks or predefined signatures.

The approach is designed to understand normal behavior, identify anomalous activity, assess its risk, correlate related events, autonomously investigate, and, when necessary, apply targeted containment while normal operations continue.

That sequence matters. Autonomous response cannot simply be added to the end of an LLM workflow. Trusted containment depends on broad visibility, continuous behavioral understanding, multiple analytical techniques, risk and context evaluation, autonomous investigation, explainability, and precise response actions.

This represents a more responsible model for security autonomy: not automation for its own sake, but controlled autonomy built to improve security outcomes and protect business operations.

Security must enable AI adoption

The answer for security teams is not to block AI. Organizations are adopting it to improve productivity, accelerate development, and create new business value.

But innovation without behavioral detection and autonomous containment is not sustainable.

Organizations should continue investing in governance, identity, least privilege, data security, secure MLOps, guardrails, testing, evaluation, validation, verification, kill switches, rollback, and forensic readiness. At the same time, they cannot wait for every governance program to mature before addressing runtime risk.

Behavioral-based detection and autonomous containment provide an immediate layer of resilience. They allow organizations to detect exploitation and risky AI behavior they did not anticipate, contain it at machine speed, and preserve human control over broader remediation.

The future of AI security will not be defined by a single model making every decision. It will be defined by multiple specialized AI systems working collaboratively, with sufficient accuracy, transparency, and context to support trusted autonomous action.

Surgical, explainable autonomous containment is no longer a future capability. It is a requirement for scaling AI securely today.

Learn how to build a defense-in-depth strategy for securing AI at scale in our talk at Black Hat on August 5 at 3:15 PM.  

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About the author
Nicole Carignan
SVP, Security & AI Strategy, Field CISO
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